Welcome as a user at MAX IV!

We have collected the most common questions on this page.

If you have questions and you can’t find the answer on these pages, please contact us by phone +46 46 222 98 72 or by email

The reception at MAX IV is open weekdays from 8.00 am to 4.30 pm. During these hours, you can always come by to receive your access card or ask any questions you might have about your stay at MAX IV.

If you have any questions regarding the DUO system or beamline specific questions – please contact the user office or your local contact at the beamline. If it is your first time as a user of MAX IV, you might find this page helpful: Get started as a MAX IV user

Sweden uses the Swedish Krona, not the Euro, and nearly all places accept card payment.


Safety test and to apply for an access card

Before your visit at MAX IV, it is important that you apply for an access card in DUO. This must be done before every beamtime at MAX IV, even if you already have an access card from a previous visit. This is for us to know which users to expect for arrival for each day even if the user is arriving outside of reception hours.

Before getting access to MAX IV, you also need to go through our safety test. This is also to be done in DUO. As of 1 January 2020, there is only one safety test (called safety test for users) for all beamlines.


In-house facilities

In the basement of the E-building there is a gym and a resting room. On the 4th floor of the E-building you can find a “library”, mostly used for spontaneous meetings.
Please ask at reception for direction.

In case of emergency

General information about safety at MAX IV can be found here. The number to SOS Alarm is 112.

What happens in Lund?

For information about things going on in Lund during your stay at MAX IV, Visit Lund is your guide.